97bet | Privacy Policy — How We Protect Your Data

1. Introduction

Welcome to 97bet (https://97bet.xyz). We believe you should have full control over your personal information. This Privacy Policy ("Policy") explains what data 97bet collects, why we collect it, and how we keep it secure.

By using the 97bet platform, you agree to this Privacy Policy. If you disagree with any part of it, please stop using the platform and contact our support team.

This Privacy Policy has been prepared in accordance with international GDPR (General Data Protection Regulation) standards and applicable data protection laws in Bangladesh. 97bet is committed to full transparency — there is nothing hidden from you.

This Policy applies solely to the 97bet website and its services. 97bet is not responsible for the privacy practices of any third-party websites or applications.

2. Information We Collect

97bet only collects the data needed to provide you with the best experience. We do not collect excessive or unnecessary information. A detailed breakdown by data type is provided below:

A. Information provided at registration

Full Name (as per National ID)
Mobile Number (for bKash/Nagad/Rocket verification)
Date of Birth (for age verification)
Email address (optional, for notifications)
Password (stored in encrypted form)

B. Information Provided During Identity Verification

National ID Number
Passport or Driving License (where applicable)
Selfie or Live Photo (for KYC verification)

C. Automatically Collected Information

IP Address & Device Type
Browser Type & Operating System
Page Visit Time & Session Data
Cookies & Local Storage Data
Account Login History

D. Financial Transaction Information

Mobile Banking Number (for deposit & withdrawal verification)
Transaction Amount & Date
Transaction ID

Note: 97bet never stores your full bank account number, card number, or PIN/OTP. Any request for such information should be treated as fraudulent.

Data Type	Reason for Collection	Mandatory
Name & Mobile Number	Account Creation & Verification	Yes
Date of Birth	Age Verification (18+)	Yes
Email	Notifications & Communications	No
NID/Passport	KYC Verification	Yes for Large Transactions
IP & Device Information	Security & Fraud Prevention	Automatic

3. How We Use Your Information

97bet uses your data only for specific, legitimate purposes. No information will be used for anything else without your consent.

Account Management: For creating, verifying, and managing your 97bet account.
Payment Processing: To securely process deposits and withdrawals.
Customer Support: For handling your complaints, questions, and support issues.
Security Assurance: To prevent fraud, money laundering, and unauthorized access.
Personalized Experience: To show you bonuses and offers relevant to your preferences.
Legal Obligations: To comply with directives from government or regulatory authorities.
Service Improvement: Using analytical data to continuously improve 97bet's services.

Our Commitment: Your data will never be sold to advertisers or third parties.

4. Data Storage & Retention

97bet stores your data on secure servers. All data is protected with AES-256 encryption. Retention periods depend on the type of data and the purpose it serves.

Retention Period:

Account Information: For the duration of the active account and 5 years after closure.
Financial Transaction Records: Up to 7 years for legal requirements.
KYC Documents: 5 years after verification is complete.
Log Data (IP, Session): Up to 12 months.
Cookie Data: Until the expiry period set by the browser.

Once the designated retention period ends, data is securely deleted or anonymized. If any data needs to be kept longer for legal reasons, you will be informed.

5. Data Sharing Policy

97bet never sells your data. However, in certain situations, limited information may need to be shared with third parties.

When information may be shared:

Payment Gateway: Only the information necessary to verify transactions is shared with bKash, Nagad, and Rocket.
KYC Partner: Authorized third-party providers for identity verification purposes.
Law Enforcement Agencies: Based on a court order or a valid government request.
Fraud Prevention: Anonymized analytics data shared with authorized security partners.

Important: All data shared with third parties is protected under contractual confidentiality agreements. No partner may use this information for their own purposes.

6. Cookies Policy

The 97bet website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

Essential Cookies: Used to maintain your login session and ensure platform security. Disabling these may cause the platform to not function properly.
Functional Cookies: To remember your preferred language, theme, and settings.
Analytics Cookies: To understand which pages are visited most. This data is collected anonymously.
Security Cookies: To detect fraud and bot traffic.

You can delete or block cookies at any time through your browser settings. Keep in mind that doing so may affect the functionality of certain features.

7. Security Measures

97bet applies industry-leading security technology to protect your data. Our security team monitors systems 24/7.

SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
Two-Factor Authentication (2FA): An additional layer of security for logins and critical account changes.
Server Security: Firewall, DDoS protection, and regular security audits.
Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
Access Control: Staff are only permitted to access information that is strictly necessary for their role.

Keep in mind — no method of transmission over the internet is 100% secure. Always use a strong password for your account and never share your OTP or password with anyone.

8. Your Rights

As a 97bet user, you have important rights over your personal data. We respect those rights and are committed to acting on them as promptly as possible.

1

Right to Access

You can request to know what information we hold about you.

2

Right to Rectification

You may request corrections to any inaccurate or outdated information.

3

Right to Erasure

You may request deletion of your data under specific circumstances.

4

Right to Restriction of Processing

You may request that we restrict the use of your data for certain activities.

5

Right to Data Portability

You can request a copy of your data in a machine-readable format.

6

Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of these rights, contact our customer support team. We will respond to your request within 30 days.

9. Protection of Minors

97bet is an adults-only platform. No one under the age of 18 is permitted to use it. Age verification is mandatory at registration, and we do not collect data from minors.

If we become aware that a minor has created an account using false information, that account will be immediately closed and all associated data will be securely deleted.

A Note for Parents: If you suspect your child is using this platform, contact us immediately. We will take swift action.

10. Policy Changes

97bet may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the platform and notify you via your registered email.

Continued use of 97bet after any changes to this policy will be considered acceptance of the updated terms. We recommend visiting this page regularly. The "Last Updated" date at the top of the page indicates when the latest version was published.

11. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, feel free to reach out. Our dedicated privacy team is always ready to help resolve your issues.

Email: [email protected]

Response Time: Within 48 hours at most

Protecting your privacy is our responsibility. Thank you for trusting 97bet.

Protecting Your Data 97bet's Commitment