1. Introduction & General Information
Welcome to the 97bet platform. These terms and conditions ("Terms") govern the use of the 97bet website (https://97bet.xyz) and all associated services. By creating an account or using the platform, you are deemed to have read, understood, and agreed to all of these Terms.
97bet is an internationally licensed online betting and gaming platform. We believe that clear, transparent terms and conditions are the foundation of a healthy and trustworthy gaming environment. That's why we've written these terms in plain, easy-to-understand language — so every member knows exactly where they stand.
If you disagree with any part of these Terms & Conditions, please refrain from using the 97bet platform and contact our customer support team.
2. Account Registration
Opening an account on 97bet is completely free. However, you must provide accurate and truthful information at registration. Accounts created with false information, or where details are later found to be inaccurate, may be permanently closed and all associated balances forfeited.
Registration terms:
- Each person may register only one account. Creating multiple accounts is strictly prohibited.
- The name, mobile number, and date of birth provided at registration must be accurate.
- A copy of your national ID or passport may be requested for account verification.
- Keeping your account password confidential is your responsibility. You must not share your password with anyone.
- Transferring or selling your account to a third party is strictly prohibited.
- Accounts cannot be opened in the name of a corporate or institutional entity.
To make any changes to your account details, please contact our customer support team. For security purposes, some changes may require identity verification.
3. Age Verification & Eligibility
You must be 18 years of age or older to participate on 97bet. Online betting and gaming is strictly prohibited for minors. 97bet is committed to responsible gaming and takes active steps to protect underage individuals.
Eligibility requirements:
- You must be 18 years of age or older.
- Online betting must be legally permitted in the country or region from which you are participating.
- You must be of sound mind and capable of making voluntary decisions when playing.
- Individuals blacklisted by 97bet are not permitted to participate.
97bet may request additional documents for age or identity verification at any time. Failure to submit the required documents may result in temporary account suspension.
4. Betting Rules
All bets on 97bet are final once confirmed and cannot be changed or cancelled. Please review the odds, rules, and terms carefully before placing a bet. 97bet's betting rules follow international standards.
General betting rules:
- All bets must be placed using your 97bet account balance only. Betting with borrowed funds is strictly prohibited.
- 97bet reserves the right to void any bets accepted at incorrect odds due to a system error.
- Odds in live betting markets may change at any time after a match has started.
- If a match is cancelled or postponed, the bet will be voided and the original stake will be refunded.
- Placing bets on both sides of the same event to generate a profit (arbitrage) is strictly prohibited.
- Betting based on match fixing or insider information is a criminal offence and is strictly prohibited on 97bet.
Winnings Payment:
Winnings from successful bets are credited automatically to your 97bet account. For large wins (generally over BDT 50,000), payment will be processed after verification is completed.
5. Deposits & Withdrawals
Deposits and withdrawals on 97bet can be made via bKash, Nagad, and Rocket. All transactions are secure and encrypted. 97bet maintains a transparent policy for all deposits and withdrawals.
Deposit rules:
- Minimum deposit amount is BDT 200.
- Deposits must be made from your own mobile banking account. Deposits from third-party accounts are not accepted.
- Successful deposits are typically credited to your account within a few seconds, up to a maximum of 5 minutes.
- No processing fee on deposits.
Withdrawal Rules:
- Minimum withdrawal amount is BDT 500.
- Withdrawals can only be made to the same mobile number used for the deposit.
- Withdrawals are generally processed within 15 minutes to a maximum of 24 hours.
- Withdrawals are not permitted until the bonus wagering requirement has been met.
- In cases of suspicious transactions, 97bet reserves the right to put withdrawals on hold pending further verification.
6. Bonuses & Promotions
97bet regularly offers attractive bonuses and promotions for members. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.
General bonus terms:
- Each bonus has a specific wagering requirement (typically 5x to 30x). Until this requirement is met, neither the bonus nor any winnings derived from it can be withdrawn.
- The same bonus cannot be used more than once.
- Bonuses may only be used on eligible games or sections. The specific list of applicable games will be stated in the bonus details.
- Any bonus offer that reaches its expiry date will be cancelled automatically.
- Any attempt to claim bonuses across multiple accounts from the same IP address or device will result in all accounts being closed.
- 97bet reserves the right to modify, suspend, or cancel any bonus offer at any time.
Welcome Bonus:
New members receive a 100% welcome bonus on their first deposit. A minimum deposit of BDT 500 is required to claim this bonus, with a maximum bonus amount of BDT 5,000. The welcome bonus carries a 10x wagering requirement.
7. Responsible Gaming
97bet is deeply committed to responsible gaming. We want our members to enjoy gaming as a form of entertainment, not a compulsion. To support this, 97bet provides a range of tools and features.
Responsible Gaming tools:
- Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
- Betting limits: Set a maximum stake per bet before you start playing.
- Cooling-Off Period: Option to temporarily suspend your account for 24 hours, 7 days, or 30 days.
- Self-Exclusion: To take a long-term break from the platform, submit a self-exclusion request.
- Session Timer: Keep track of how long you've been playing.
If you feel that gaming is having a negative impact on your life, please visit the Responsible Gaming section or reach out to our support team.
8. Security & Privacy
97bet places the highest priority on the security of your personal information and financial data. All data is protected using 256-bit SSL encryption.
- Your personal information will never be sold or shared with third parties.
- Information may be required to be disclosed in cases of legal obligation, such as government directives.
- Accounts may be temporarily locked if suspicious login attempts or unusual activity are detected.
- We recommend enabling two-factor authentication (2FA) for added account security.
Use a strong password to keep your account secure, and never share it with anyone. For more details, please visit our Privacy Policy View.
9. Prohibited Activities
The following activities are strictly prohibited on the 97bet platform in order to maintain a fair environment for all users. Violations may result in account closure, balance forfeiture, and potential legal action.
- Creating multiple accounts or using another person's account.
- Abuse of the bonus system or fraudulent bonus claims.
- Placing bets based on match fixing or illegal insider information.
- Arbitrage betting or the use of strategies specifically designed to exploit the platform.
- Placing bets using automated bots or software.
- Using the account for money laundering or any other illegal financial activity.
- Attempting to breach or hack the platform's security systems.
- Harassing or insulting other members.
- Verifying an account using a false identity or forged documents.
10. Account Closure
You may close your 97bet account voluntarily at any time by contacting our customer support team. We recommend withdrawing your balance before closing your account.
Reasons 97bet may close an account:
- Violation of Terms & Conditions.
- Fraud, money laundering, or suspicious activity.
- Providing false information or forged documents.
- Being identified as a minor.
- Extended inactivity (typically more than 12 months).
If an account is closed due to a rule violation, the balance may be forfeited. However, if you voluntarily close your account under normal circumstances, your available balance will be returned.
11. Dispute Resolution
If you have a complaint or dispute, please contact our customer support team directly in the first instance. Most issues can be resolved quickly and amicably.
Complaints process:
- Step 1: Submit a complaint to the support team via live chat or email.
- Step 2: The support team will review complaints within 48 hours.
- Step 3: If you are not satisfied with the support team's resolution, the matter can be escalated to senior management.
- Step 4: Appeals can be made to 97bet's licensing authority for a final resolution.
12. Terms & Conditions Update
97bet reserves the right to update these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or an on-platform notification in advance.
Continued use of 97bet after any changes take effect will be considered acceptance of the updated terms. We encourage you to review this page regularly.
If you have any questions or feedback about these terms and conditions, don't hesitate to get in touch. 97bet is always here to help.